At airocompare, we value transparency and ensure clarity in our cancellation and refund policies. We understand that travel plans can change, and we want you to be fully aware of our terms before making a reservation.
1) Within 24 Hours of Booking: If you cancel within 24 hours of booking, you will receive a full refund with no cancellation fee. This allows you to easily adjust your travel plans.
2) After 24 Hours of Booking: Cancellations made after 24 hours are subject to the airline's policies. As airocompare is a third-party service, we adhere to the airline’s terms for cancellations and refunds. Full refunds may not always be guaranteed depending on the airline's conditions.
3) How to Cancel: To cancel a booking, please contact our customer service team by phone for immediate assistance. Cancellation requests via email cannot be processed.
4) No-Show Policy: If you miss your flight without prior cancellation, no refunds or fee waivers will be issued. It’s important to arrive on time to avoid forfeiting your ticket.
1) Refund Process: As a third-party booking service, refunds will be processed according to the airline's policies. airocompare will assist in guiding you through the necessary steps with the airline, but refunds are not issued directly by us.
2) Refund Timing: Refunds typically take 10-15 business days to process. However, in some cases, your bank may take longer to reflect the refund in your account, potentially up to 60-90 days.
3) Payment Method: Refunds will be returned to the same account used for the original payment. Unfortunately, we cannot send refunds to alternate accounts or payment methods.
4) Service Fees: Service fees are non-refundable unless cancellation occurs within 2 hours of booking. Be sure to review all terms to avoid unexpected charges.
By booking with airocompare, you agree to these cancellation and refund policies. For more information or assistance, please contact our customer service team or review our full policies online. We're here to ensure your travel experience is as smooth as possible.
